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Derby City Council has shared its journey towards becoming an insight-led organisation.
Jane Godfrey, Head of Policy and Insight at Derby City Council, and Mark Lockton and Dave Sheppard from Embracent spoke about the work the council has undertaken to unify data, creating - for the first time - a joined-up view of citizens.
In this webinar, we heard about the action the council has taken to achieve this; addressing the issue of data silos by developing a strategic automated solution which involved ingesting data from six different application data sources within the council.
We also heard about the practical steps involved in carrying out the project, what went well, lessons learnt, and what there is still left to do.