Innovation in local government is about improving the lives of the people in our
communities. Browse through our case studies to see the many innovative programmes councils are involved
in.
Families Thriving Together is a charity founded in Southeast England in 2022 by CEO Michelle Tucker, which brings parenting support to hundreds of families each year – most of them through referrals from the local authority. Michelle has years of experience delivering local authority settings and has a unique understanding of how local authorities and local charities can work well together.
The Rochdale Flood Poverty Project, funded by the North West Regional Flood and Coastal Committee (NWRFCC) with support from Rochdale Borough Council (RBC), examined how socio‑economic disadvantage shapes local flood vulnerability. Introducing the concept of “flood poverty” (analogous to fuel poverty), it analysed flood literacy and home insurance uptake to identify barriers to community resilience.
Wigan Council and partners implemented a targeted, insight-led programme to increase uptake of the Measles, Mumps and Rubella (MMR) vaccine in response to rising measles cases and declining vaccination coverage.
This case study demonstrates how a single, dedicated role can act as a catalyst for system-wide change—ensuring Service children are not only supported, but recognised, connected and able to thrive.
OSCAR (Orchestrated Service & Citizen AI Router) is a vendor agnostic, strength-based framework designed to provide a single digital front door for local government services.
North Northamptonshire is a largely rural unitary authority in the East Midlands. It emerged from local government reorganisation (LGR) on 1 April 2021. The council has established a performance and intelligence team, which provides bespoke data analysis and reporting support for adult social care, children’s services, education, and corporate services.
A Service Improvement Plan to address and end street homelessness for an identified cohort of individuals experiencing long-term (six plus months) rough sleeping.
Planning teams across the country are under growing pressure, facing growing backlogs, tight deadlines, and staffing constraints. Milton Keynes City Council (MKCC) responded to these pressures by piloting Valon, an AI platform designed to support planning officers from validation through to decision, for 3 months from October to December 2025.
Growing backlogs, tightening deadlines, staffing pressures and a national push to accelerate house building mean that officers in Local Planning Authorities are under increasing levels of pressure. To address these pressures, Leeds City Council collaborated with Xylo for over six months, to co-design, test and launch Xylo Core, an AI workspace that is designed to help planning officers do their best work.