Case studies

Barnsley Council, through a strategic partnership with Microsoft, have implemented Microsoft Copilot on a large scale.

This case study explores Buckinghamshire's journey with Copilot, highlighting the positive outcomes, challenges encountered, and lessons learned.

Manchester City Council is placing a strong emphasis on incorporating resident views into the development of AI-powered front-line services.

Halton Borough Council has created a Digital Front Door into its Family Hub Services partnering with Beebot AI.

Hertfordshire County Council, technology company Robotiz3d and academics at the University of Liverpool have successfully developed an innovative AI-powered solution for road maintenance.

Kingston Council has piloted an AI-powered solution aiming to streamline the process of writing case notes and assessments, freeing up valuable time for social workers to focus on direct client care.

Newham Council and the University of East London have forged a strategic partnership to establish a UK-based centre dedicated to pioneering AI research, training and solutions for the public sector.

Somerset Council took a pioneering step by launching a discovery project to explore Microsoft Copilot.

Surrey Heath Borough Council is a champion of digital innovation on an exploratory journey to integrate AI into its operations.

Swindon Borough Council's groundbreaking solution, "Simply Readable," leverages artificial intelligence to create accessible "Easy-Read" documents for residents with learning disabilities.