We've developed a suite of resources to assist councils to improve their local support for unpaid carers and to prepare for Care Quality Commission (CQC) assessment. In this section, you'll find links to all of our resources, webinars and support offers.
All of our work on unpaid carers is undertaken in partnership with councils, carers organisations and unpaid carers, and alongside the Association of Directors of Adult Social Services (ADASS) Carers Policy Network and regional carer's leads networks.
The Care Act, young carers and parent-carers
Overview of the duties placed on councils under the Care Act 2014 as they relate to young carers and parent-carers to support preparation for CQC assessment.
Introduction
These PowerPoint slides were developed with support from Carers Trust and commissioned by the ADASS Carers Policy Group and Partners in Care and Health. They are designed to support councils to prepare for Care Quality Commission (CQC) assessment as it relates to young carers and parent-carers who fall within scope of the Care Act 2014. Underneath the slides you will find some supplementary 'train the trainer' notes which may be useful.
You can add your own logos, branding and content to this slide deck, and please feel free to adapt them as needed to suit your local requirements. All we ask is that you acknowledge the ADASS Carers Policy Group, Partners in Care and Health and Carers Trust when using the slides. Any queries contact [email protected]
All content is correct at the time of publishing (March 2025). These slides are not legal advice and nothing in this resource seeks to amend or replace statutory or other forms of guidance. Whilst every attempt has been made to ensure accuracy and promote best practice, this does not represent a formal statement of the law or Government policy. Statutory Directors of Social Services and responsible officers should obtain further information or legal advice, as necessary.
No wrong doors for young carers
Partners in Care and Health commissioned Carers Trust to undertake a refresh and updating of 2015’s No wrong doors for young carers: a template memorandum of understanding (MOU) between Directors of Adults and Children’s services. This updated MOU was launched on 29 February 2024, alongside practice guidance and case examples. You can find the updated MOU and associated materials on the Carers Trust dedicated webpage.
No wrong doors for young carers
The Care Act 2014 and unpaid carers: a handy summary
Councils’ duties towards unpaid carers are woven through The Care Act 2014 legislation and statutory guidance.
Designed to support councils with CQC preparedness, The Care Act 2014 and unpaid carers: a handy summary pulls together in one place the key principles underpinning the Act and the statutory duties placed on councils.
The summary can be used to prepare for CQC assessment and will be of interest to carers leads, assurance leads and commissioners in councils, as well as elected members, local and national carers organisations, and other partners.
The Care Act 2014 and unpaid carers: a handy summary
Webinar slides
Recent popular webinar slides can be obtained by emailing [email protected]
Webinar 1: What's the story? Using national carer data to develop your narrative for CQC Assurance
Webinar 2: What about the quality? Using quality standards to drive improvement in support for unpaid carers
Integrated Care Systems (ICS) PowerPoint template
We've developed these PowerPoint slides with the ADASS Carers Policy Group for councils to use when briefing and raising the profile of unpaid carers with integrated care system (ICS) colleagues. You can add your own logos, branding and content to this slide deck, and feel free to adapt them as needed to suit your local requirements.
No Wrong Doors for young carers: maturity assessment
This maturity assessment has been co-developed with the ADASS Carers Policy Network and national and local carers organisations. Please feel free to adapt or develop it to suit the needs of your local system.
No Wrong Doors maturity assessment
Embedding ‘No Wrong Doors for young carers’ - working together to support young carers and their families: Leeds City Council
'No Wrong Doors for Young Carers' is a template of Memorandum of Understanding (MoU) designed to embed a whole-system approach to identifying and supporting young carers, young adult carers and their families, and improve joint working. Leeds City Council, Leeds Community Healthcare NHS Trust and Family Action (who provide young carer support services in the city) have adopted a city-wide approach to embedding the ‘No Wrong Doors for Young Carers’ MoU.
No Wrong Doors for young carers in Leeds
Unpaid carers and Care Quality Commission (CQC) assurance
This toolkit is designed to support councils with CQC assurance as it relates to unpaid carers. It builds on published information about the CQC's approach to assessing how well councils are discharging their duties under The Care Act (2014). It sets out how the CQC will approach evidence collection; the types of evidence they will use; their likely lines of enquiry as they relate to unpaid carers and links to useful resources and materials. In addition to our toolkit, there is a range of support available on all aspects of the new CQC assurance framework.
Ten things to do now to prepare for CQC assurance as it relates to unpaid carers
A quick checklist developed by the ADASS Carers Group, councils, Carers Trust, Carers UK, NICE, and Partners in Care and Health.
