Challenge 4: Harlow Council

The penultimate Local Government Challenge of 2025 took place in April as the cohort headed to Harlow Council in the East of England.


Challenge 4 is the penultimate challenge on the programme. Hosted this time by Harlow Council, a district in Essex. Harlow was one of the post-World War II New Towns, and famous as a sculpture town.

Our contestants received a warm welcome from council colleagues headed by Cllr Dan Swords, Leader of the Council, James Gardner, Managing Director and Becca Farrant, Assistant Director – Community and Corporate Services.

The team opened the challenge detailing the council’s duty and priority to secure best value and continuous improvement, having regard to a combination of efficiency, economy, and effectiveness. Effective procurement is crucial in securing high quality public services and the Government has highlighted the development of a clear procurement strategy as a key step towards this with the Procurement Act 2023.

Following the new opportunities afforded by the Procurement Act, how can Harlow Council build a new procurement approach that allows for agile tendering to best meet council needs, focussing on speeding up the process, quantifying added value and creating social value linked to the council's corporate missions?

LG Challenge 4 2025 cohort in Harlow

Team Ascend presented first, proposing a cultural shift for procurement in the council. The team focussed on four Ds: Define, Design, Deliver and Discover so that the whole process of procurement is encompassed, and all officers have a responsibility for the life cycle of procurement. The teams had a focus on social value and making sure that small to medium enterprises are also involved in the process.

Photo of Amy Lipley

"Good governance processes and thinking about our residents and businesses are really crucial to my role, so I think I'm doing OK." Amy, Team Ascend Captain

Team Visionaries’ recommendation was to redesign the procurement process. To do so, they proposed a new gold standard called the ‘Heart of Harlow’, which would mean that the procurement process could be made quicker and fast-tracked where needed. The team also looked to utilise AI to move away from paper and emails into a full digital service.

Photo of Angelo Da Costa

 "My team is awesome. I know they've got my back so may the best team win. We’ll give it our all." Angelo, Team Visionaries Captain

The judges poured over the written work and presentations and after a lengthy deliberation, settled on awarding Team Ascend the win for their proposal ‘A Cultural Procurement Shift’ and for an impressive report that the judges felt could be implemented straight away.

“We were after real innovation and not just sort of how can we do things better, but how can you rip this problem apart, and that's exactly what team Ascend did. We have some brilliant ideas from both teams to now implement.” Cllr Dan Swords, Leader, Harlow Council

Judges

Helen Jenkins – Assistant Chief Executive, Local Government Association (Chair)
Cllr Dan Swords, Leader of Council, Harlow Council
James Gardner, Managing Director, Harlow Council
Daniel Dickinson, Assistant Director – Legal and Democratic Services, Harlow Council
Becca Farrant, Assistant Director – Community and Corporate Services, Harlow Council