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Making It Real is a set of co-produced statements that describe what good care and support looks like. They are aligned to the Care Act and built into the CQC Single Assessment Framework. Given this, councils are advised to consider the ‘We’ statements carefully in developing their information and advice service.
Overview
Making It Real is a set of co-produced statements that describe what good care and support looks like. They are aligned to the Care Act and built into the CQC Single Assessment Framework. Given this, councils are advised to consider the ‘We’ statements carefully in developing their information and advice service.
The 13 ‘We’ statements about information and advice go beyond the legal requirements of the Care Act. For example, housing is mentioned twice: “We provide information and advice about health, social care and housing which is tailored to a person’s situation without limiting their options and choices” and “We provide information to make sure people know how to navigate the local health, care and housing system, including how to get more information or advice if needed”. In response to this, Improving your information base includes material covering information and advice about housing.
Existing resources
Existing resources for the Making It Real statements are covered in other themes: